Proudly serving Greater Cincinnati, Dayton, Northern Kentucky and South East Indiana area
Hi Chris, We moved in (FINALLY!) and at the same time are getting our old house ready for my sister-in-law to move into our house. Anyhow, the house was definitely clean. Your guys did a great job on that as well as everything else. Please thank them again for me. You all are top notch!!! Before you came out the first time I had met with one other person from a well known company. I got their name from the Home and Garden show down at the convention center. Their guy came out, did all his measurements and basically recommended just blowing in cellulose. Granted he came in a fair bit under your price, but he didn't go through everything as thoroughly as you did with every part of the house. Plus, I did a ton of research about how to properly insulate a house so I knew a few things that are a must. When I asked him about air sealing the house he said it really didn't need to be done, so right away I knew he wasn't the person I wanted to do the work. In my research, I watched a lot of videos on youtube about insulation and really kept turning to the ones by Dr. Energy. They were well done and gave a lot of information. I was really happy when I saw that there was a branch here in Cincinnati. Here are the things that really impressed me about you and your company: 1) Before even meeting you, I received the folder you sent out with your information as well as the booklet all about energy saving. 2) Usually a person interested in getting an estimate gets a rep from the company instead of the owner. That in itself was impressive. 3) Upon meeting you, I really liked your personality. You are very knowledgeable about all this stuff and you worked with me and came up with a plan to best fit my needs. I liked how you looked at this house - and every other house you have done - as different from the rest. Each one is individual and a unique puzzle to figure out. A lot of companies know what they are going to do ahead of time and look at every house as the same. 4) Your crew was top notch. I'm a pretty trusting person by nature and I can read people fairly well. Working with you initially and putting the puzzle together really put me at ease and I felt that I could trust you and your crew would do an excellent job. I also know that people don't get the appreciation they deserve. Sometime a thanks isn't enough so in this case I thought food & drink might work! I'm glad that it did. 5) Your follow up was great and I feel good knowing that if anything doesn't work properly then you'll come out to tweak it. 6) Finally, you worked with me on price. It came over what I originally intended to spend, but I know that what you did is the right thing to do and in the long run will save me money and the environment a lot of CO2 released into the air. I'll be sure to fill out the google form soon. Please feel free to use me as a reference. If you need to come back and take pictures for your website or for potential customers I would be happy to have you over to get whatever you need. Once again, it was great working with you. I wish I had you as a neighbor. It's hard to find people that are easy to talk to and you are definitely one of those rare gems that fall into that category. All the best, Doug
I would refer Chris Shepard to any of my friends and family.